Frequently Asked Questions
Everything you need to know about your RitFit gear and orders.
How long does shipping take for heavy gym equipment?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location within the contiguous United States. Large items like power cages may ship in multiple boxes.
What is your return policy for fitness gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the product arrived damaged or defective.
Does RitFit equipment come with a warranty?
Yes, we stand behind our quality. Our strength training equipment typically comes with a 1-year warranty on the main frame and a 90-day warranty on pads and upholstery against manufacturing defects.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer assembly services for power racks?
While we do not provide direct assembly services, our products include detailed instruction manuals and all necessary hardware. We also provide assembly videos on our website to guide you through the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Affirm to help you build your home gym now and pay later.